Greg james, the global manager, at sun microsystems is faced with many layers of problems that have manifested with a crisis with hs holdings another challenge this team may face is managing conflicts, especially interpersonal relationships again, managing interpersonal conflicts is difficult. Subjects covered international business interpersonal relations teams technology work force management work life balance supplier management at sun microsystems (a): managing the supplier relationship. Managing a global team greg james at sun microsystems inc a hbp.
Suggestion: manager training, effective team communication, potential have semi-annual group meetings in-person, watercooler convos/favoring the americans one suggestion for greg james to manage global team cultural challenge of managing global project teams. Managing global virtual teams - продолжительность: 3:03 insead 24 704 просмотра global virtual teams: the best tips for virtual team members, collaborating with virtual colleagues - продолжительность: 11:27 ashridge executive education 10 611 просмотров. 1 how well has james managed his global team before james's trip, he had not been in touch with his team or their progress however, upon his return, he instituted several team meetings, one on one meetings and skip level session to bring him closer to his team and to develop team closeness. Sun microsystems is a globally operational company the operations are in uae, usa, india and france the global manager decides to meet the however, the manager found that the team was disintegrated and there was no collaboration between them the company faced managerial issues in.
Sun had a suitability assessment for employees willing to participate in the program this expressed their need for a flexible work schedule and a balanced he hoped to use open work to his globally distributed team's advantage the application was accepted and the team was signed on for the. Greg james, a global manager at sun microsystems faces an issue with his global team when there is a system outage for their customer after the investigation he founds problems like miscommunication, interpersonal conflicts, time-zone conflict, cultural barriers which are all part of. 7 tips to managing global project teams a decade ago i was staying with a friend in tokyo who ran a global team for a top multi-national technology company meeting times that were convenient for the company's headquarters in new york were less than ideal for my friend since my friend worked from.
In that purpose, greg managing a global team greg james at sunlight microsystems inc b also worked using a team to determine a completely new media division that swiftly outpaced its proven parent corporation immediately after starting his profession at philips analysis laboratories. Greg james, a global manager at sun microsystems, inc (sun), slumped on the edge of his bed in the company's corporate flat in paris please contact [email protected] or 800-988-0886 for additional copies 409-003 managing a global team: greg james at sun. Greg james the global manager of the company gather a pool of expert people from asia, middle east, europe and us and designed a global team of due to the widespread operations across the globe and with respect to the nature of the business the sun micro system has established an open.
Need an extra hand browse hundreds of operations management tutors. Greg james, a global manager at sun microsystems to resolve a serious customer system outage as required by a service agreement 1 specialized in technology, a star engineer in technical elite rose through development projects to managing teams 2 sun's pursuit for a global presence, james.
How well has james managed his global team 21 business tutors online how well has james managed his global team whoâ€™s responsible for the hs holding crisis what role did â€œopen workâ€ play in the case. And outstanding manager award winner was appointed as global manager at sun microsystems, inc 3 cont he sets out to meet with his entire 43-member customer implementation team spread across india, france, the united arab emirates, and the united states of america to resolve a. Inc francemanaging a global team context greg james at sun microsystems • this case updates the steps greg james took to solve the problems that instigated the crisis (b) team he finds himself facing distributed work a global manager at sun microsystems • to resolve a serious customer. Greg james manages a global team the teamisin different countries and has different time zones, therefore, communication is a major problem in managing the teamthis can be understood from the fact that james calleda meeting at 8 o'clock according to standard pacific time while indian zone.
Greg james, a global manager at sun microsystems, inc, sets out to meet with his entire 43-member customer implementation team spread across india, france, the united arab emirates, and the united states of america to resolve a dire customer system outage as required by a service agreement. Conclusions & recommended actions global team manangement india team felt second-class citizens fewer agenda items concerns always reviewed last working schedule, 6:30 ist not involved in innovative jobs dubai team believed to be disconnected feared to be deemed incompetent. We also learn that james successfully under its global team to a new level of productivity and customer service from tsedal neeley source: harvard business school 2 pages release date: 1 november 2009 prod #: 410020-pdf-eng managing a team: greg james at sun microsystems, inc (b) hbr. Managing a global team overview of sun microsystems inc sun microsystems i nc (sun) provided companies with complete information h e leads a global team of 45 people composed of members in france, india, the uae and the us james ' team serves sun' s enterprise customers in.